{"id":8608,"date":"2026-08-13T07:58:18","date_gmt":"2026-08-13T07:58:18","guid":{"rendered":"https:\/\/www.croatiarentalcars.com\/croatiarentalcars-new\/?post_type=faq&p=8608"},"modified":"2026-08-13T07:58:19","modified_gmt":"2026-08-13T07:58:19","slug":"on-the-road-support","status":"publish","type":"faq","link":"https:\/\/www.croatiarentalcars.com\/croatiarentalcars-new\/faq\/on-the-road-support\/","title":{"rendered":"On the Road & Support"},"content":{"rendered":"\n
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\u26a1<\/strong><\/p>\n\n\n\n

What happens if I run out of charge while renting an electric car?<\/h3>\n<\/div>\n\n\n\n
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In case the electric car becomes undrivable due to low battery, immediately pull over, turn on your hazard lights, and call your rental company’s emergency roadside assistance. The supplier will arrange a flatbed tow truck to take the vehicle to the nearest charging station.<\/p>\n\n\n\n

The renter will be responsible for paying the towing and recovery fees, as running out of charge is usually not covered under standard rental terms.<\/p>\n\n\n\n

To avoid it in the first place: <\/strong>plan charging stops using ABRP and keep a buffer above 15\u201320% rather than running the battery down fully, especially on mountain or rural routes.<\/em><\/p>\n<\/div>\n<\/div>\n\n\n\n

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\ud83d\udd0c<\/p>\n\n\n\n

How can I find EV charging stations in Croatia?<\/h3>\n<\/div>\n\n\n\n
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The easiest way is through charging apps (HEP ELEN, PlugShare, IONITY, and the Tesla app) showing live charger locations, availability, and connector types. Download these before you arrive, since some require account registration that’s slow to do on the road. You can use the following apps and charging networks to find EV charging stations across Croatia:<\/p>\n\n\n\n

Charging app \/ network<\/strong><\/td>What it helps you find<\/strong><\/td>Useful for<\/strong><\/td><\/tr>
\ud83d\udccd PlugShare<\/strong><\/td>Chargers from multiple networks<\/td>Finding chargers across Croatia<\/td><\/tr>
\u26a1 HEP ELEN<\/strong><\/td>ELEN charging stations<\/td>Checking ELEN locations and connectors<\/td><\/tr>
\ud83d\ude80 IONITY<\/strong><\/td>IONITY fast chargers<\/td>Motorway & long-distance travel<\/td><\/tr>
\ud83d\udd0b Tesla<\/strong><\/td>Tesla Supercharger locations<\/td>Tesla and eligible non-Tesla EVs<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

\ud83d\udca1 Tip: <\/strong>Check the charger location, connector type, availability and current price before setting off. For longer journeys, it’s a good idea to identify a backup charging point in case your preferred station is busy or unavailable.<\/em><\/p>\n<\/div>\n<\/div>\n\n\n\n

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\ud83d\udcb3<\/p>\n\n\n\n

Can I pay for public EV charging with a foreign credit or debit card?<\/h3>\n<\/div>\n\n\n\n
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Yes, in many cases, but the payment method varies by charging network. Foreign cards can often be used, but payment options vary by charging network and individual station. Some chargers support contactless payment, while others require an app, account or RFID card.<\/p>\n\n\n\n

Safest approach: Download and set up the relevant charging apps before your trip and keep a card or RFID option ready, since not all chargers accept card payment directly. A roaming app such as Plugsurfing can also help, since it gives access to multiple networks through one account rather than needing separate registrations for each.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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\ud83d\ude97<\/p>\n\n\n\n

Are charging cables included with electric rental cars?<\/h3>\n<\/div>\n\n\n\n
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Not always. Whether charging cables are provided with rental EVs varies by rental company and car category, so it’s worth confirming at pickup rather than assuming. A Type 2 cable may be supplied for AC charging, while DC fast chargers generally have their own attached CCS2 or CHAdeMO cable.<\/p>\n\n\n\n

\u26a0\ufe0f Important: <\/strong>Before collecting the car, check which equipment is included and whether you need a portable charging cable or adapter for your planned charging locations.<\/em><\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

\u26a1 What happens if I run out of charge while renting an electric car? In case the electric car becomes undrivable due to low battery, immediately pull over, turn on your hazard lights, and call your rental company’s emergency roadside assistance. The supplier will arrange a flatbed tow truck to take the vehicle to the […]<\/p>\n","protected":false},"featured_media":0,"template":"","class_list":["post-8608","faq","type-faq","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.croatiarentalcars.com\/croatiarentalcars-new\/wp-json\/wp\/v2\/faq\/8608","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.croatiarentalcars.com\/croatiarentalcars-new\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/www.croatiarentalcars.com\/croatiarentalcars-new\/wp-json\/wp\/v2\/types\/faq"}],"wp:attachment":[{"href":"https:\/\/www.croatiarentalcars.com\/croatiarentalcars-new\/wp-json\/wp\/v2\/media?parent=8608"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}