{"id":4316,"date":"2026-06-04T09:45:17","date_gmt":"2026-06-04T09:45:17","guid":{"rendered":"https:\/\/www.croatiarentalcars.com\/croatiarentalcars-new\/?post_type=faq&#038;p=4316"},"modified":"2026-07-22T12:37:36","modified_gmt":"2026-07-22T12:37:36","slug":"pickup-return-airport-process","status":"publish","type":"faq","link":"https:\/\/www.croatiarentalcars.com\/croatiarentalcars-new\/faq\/pickup-return-airport-process\/","title":{"rendered":"Pickup &amp; Retuns"},"content":{"rendered":"\n<div class=\"wp-block-group faq-item has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group wp-block-heading is-nowrap is-layout-flex wp-container-core-group-is-layout-3a88641f wp-block-group-is-layout-flex\">\n<p class=\"has-accent-7-background-color has-background has-small-font-size wp-block-paragraph\" style=\"border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-left-radius:10px;border-bottom-right-radius:10px;border-top-color:#9ab2f3;border-top-width:1px;border-right-color:#9ab2f3;border-right-width:1px;border-bottom-color:#9ab2f3;border-bottom-width:4px;border-left-color:#9ab2f3;border-left-width:1px;margin-top:0;margin-bottom:0;margin-left:var(--wp--preset--spacing--20);padding-top:var(--wp--preset--spacing--20);padding-right:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20);padding-left:var(--wp--preset--spacing--20)\">\ud83d\ude98<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Where can I pick up a rental car at Pula Airport?<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-group faq-answer has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"wp-block-paragraph\">You can find several car hire desks in the Arrivals area and the main hall of the terminal building at Pula Airport. Some of the supplier counters are also located just outside the terminal, so travellers can pick up a vehicle directly at the airport. Shuttle service is also provided by suppliers operating from off-site branches.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group faq-item has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group wp-block-heading is-nowrap is-layout-flex wp-container-core-group-is-layout-3a88641f wp-block-group-is-layout-flex\">\n<p class=\"has-accent-8-background-color has-background has-small-font-size wp-block-paragraph\" style=\"border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-left-radius:10px;border-bottom-right-radius:10px;border-top-color:#a8d7a7;border-top-width:1px;border-right-color:#a8d7a7;border-right-width:1px;border-bottom-color:#a8d7a7;border-bottom-width:4px;border-left-color:#a8d7a7;border-left-width:1px;margin-top:0;margin-bottom:0;margin-left:var(--wp--preset--spacing--20);padding-top:var(--wp--preset--spacing--20);padding-right:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20);padding-left:var(--wp--preset--spacing--20)\">\ud83d\udcb3<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Is there a fee for late car rental returns at Pula Airport?<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-group faq-answer has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"wp-block-paragraph\">A small grace period of 30 minutes may be allowed for returning a car hire late, but suppliers generally charge an hourly fee of around \u20ac20\u2013\u20ac50 for short delays. A full-day rental may be charged for longer delays.<\/p>\n\n\n\n<p class=\"has-accent-4-color has-accent-10-background-color has-text-color has-background has-link-color wp-elements-1 wp-block-paragraph\" style=\"border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-left-radius:10px;border-bottom-right-radius:10px\">\u26a0\ufe0f <em><em><em><em>Inform the supplier in advance if you expect to arrive late, as it may help you avoid or reduce extra charges.<\/em><\/em><\/em><\/em><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group faq-item has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group wp-block-heading is-nowrap is-layout-flex wp-container-core-group-is-layout-3a88641f wp-block-group-is-layout-flex\">\n<p class=\"has-custom-css has-accent-10-background-color has-background has-small-font-size wp-custom-css-2d1c4f1f wp-block-paragraph\" style=\"border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-left-radius:10px;border-bottom-right-radius:10px;border-top-color:#ebac80;border-top-width:1px;border-right-color:#ebac80;border-right-width:1px;border-bottom-color:#ebac80;border-bottom-width:4px;border-left-color:#ebac80;border-left-width:1px;margin-top:0;margin-bottom:0;margin-left:var(--wp--preset--spacing--20);padding-top:var(--wp--preset--spacing--20);padding-right:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20);padding-left:var(--wp--preset--spacing--20)\">\ud83d\udcc4<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What documents do I need for car rental pickup at Pula Airport?<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-group faq-answer has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"wp-block-paragraph\">You should have the following set of documents when collecting a vehicle to avoid booking denial or cancellation:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Original Driver&#8217;s License<\/li>\n\n\n\n<li>Passport\/National ID Card<\/li>\n\n\n\n<li>Valid credit card used at the time of booking in the main driver&#8217;s name<\/li>\n\n\n\n<li>Rental Confirmation Voucher&nbsp;<\/li>\n\n\n\n<li>International Driving Permit (IDP) if your domestic license is non-EU or in a non- Latin script.<\/li>\n<\/ul>\n\n\n\n<p class=\"has-accent-4-color has-accent-10-background-color has-text-color has-background has-link-color wp-elements-2 wp-block-paragraph\" style=\"border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-left-radius:10px;border-bottom-right-radius:10px\">\u2139\ufe0f<em><em><em><em> EU and EEA driving licenses are generally accepted without any additional permit.<\/em><\/em><\/em><\/em><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group faq-item has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group wp-block-heading is-nowrap is-layout-flex wp-container-core-group-is-layout-3a88641f wp-block-group-is-layout-flex\">\n<p class=\"has-accent-9-background-color has-background has-small-font-size wp-block-paragraph\" style=\"border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-left-radius:10px;border-bottom-right-radius:10px;border-top-color:#b1acf8;border-top-width:1px;border-right-color:#b1acf8;border-right-width:1px;border-bottom-color:#b1acf8;border-bottom-width:4px;border-left-color:#b1acf8;border-left-width:1px;margin-top:0;margin-bottom:0;margin-left:var(--wp--preset--spacing--20);padding-top:var(--wp--preset--spacing--20);padding-right:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20);padding-left:var(--wp--preset--spacing--20)\">\u21a9\ufe0f<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Can I return the rental car outside of opening hours at Pula Airport?<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-group faq-answer has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"wp-block-paragraph\">Out-of-hours or after-hours return options may be available with some suppliers. You leave the vehicle in a designated area at PUY and return the keys in a secure box. The car is formally inspected on the next business day, so any damage reported after your departure will be noted and charged.<\/p>\n\n\n\n<p class=\"has-accent-4-color has-accent-10-background-color has-text-color has-background has-link-color wp-elements-3 wp-block-paragraph\" style=\"border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-left-radius:10px;border-bottom-right-radius:10px\">\u2705<em><em><em><em><em> Take timestamped photos of the vehicle from all angles before dropping off keys to protect yourself against disputes raised after you have left.<\/em><\/em><\/em><\/em><\/em><\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>\ud83d\ude98 Where can I pick up a rental car at Pula Airport? You can find several car hire desks in the Arrivals area and the main hall of the terminal building at Pula Airport. Some of the supplier counters are also located just outside the terminal, so travellers can pick up a vehicle directly at [&hellip;]<\/p>\n","protected":false},"featured_media":0,"template":"","class_list":["post-4316","faq","type-faq","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.croatiarentalcars.com\/croatiarentalcars-new\/wp-json\/wp\/v2\/faq\/4316","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.croatiarentalcars.com\/croatiarentalcars-new\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/www.croatiarentalcars.com\/croatiarentalcars-new\/wp-json\/wp\/v2\/types\/faq"}],"wp:attachment":[{"href":"https:\/\/www.croatiarentalcars.com\/croatiarentalcars-new\/wp-json\/wp\/v2\/media?parent=4316"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}