{"id":4201,"date":"2026-06-03T09:23:09","date_gmt":"2026-06-03T09:23:09","guid":{"rendered":"https:\/\/www.croatiarentalcars.com\/croatiarentalcars-new\/?post_type=faq&#038;p=4201"},"modified":"2026-06-23T11:58:19","modified_gmt":"2026-06-23T11:58:19","slug":"returns-policies","status":"publish","type":"faq","link":"https:\/\/www.croatiarentalcars.com\/croatiarentalcars-new\/faq\/returns-policies\/","title":{"rendered":"Returns &amp; Policies"},"content":{"rendered":"\n<div class=\"wp-block-group faq-item has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group wp-block-heading is-nowrap is-layout-flex wp-container-core-group-is-layout-3a88641f wp-block-group-is-layout-flex\">\n<p class=\"has-accent-9-background-color has-background has-small-font-size wp-block-paragraph\" style=\"border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-left-radius:10px;border-bottom-right-radius:10px;border-top-color:#b1acf8;border-top-width:1px;border-right-color:#b1acf8;border-right-width:1px;border-bottom-color:#b1acf8;border-bottom-width:4px;border-left-color:#b1acf8;border-left-width:1px;margin-top:0;margin-bottom:0;margin-left:var(--wp--preset--spacing--20);padding-top:var(--wp--preset--spacing--20);padding-right:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20);padding-left:var(--wp--preset--spacing--20)\">\ud83d\udd58<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Is after hours return service available for rental cars at Split Airport?<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-group faq-answer has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"wp-block-paragraph\">Yes, returning the vehicle outside the supplier\u2019s operational hours is possible. For after-hours returns, confirm the key drop procedure with your supplier at the time of booking. An out-of-hours surcharge of approximately \u20ac32\u201350 typically applies. Return the hired vehicle to the same on-site car park adjacent to the terminal, and if booked with an off-airport supplier, return to their branch location (not the terminal).<\/p>\n\n\n\n<p class=\"has-accent-4-color has-accent-10-background-color has-text-color has-background has-link-color wp-elements-1 wp-block-paragraph\" style=\"border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-left-radius:10px;border-bottom-right-radius:10px\"><em><em><em>Remember to photograph all panels and the dashboard fuel level before handing over keys. Keep all fuel receipts. This will help dispute any false missing-fuel claims later on.<\/em><\/em><\/em><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group faq-item has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group wp-block-heading is-nowrap is-layout-flex wp-container-core-group-is-layout-3a88641f wp-block-group-is-layout-flex\">\n<p class=\"has-custom-css has-accent-10-background-color has-background has-small-font-size wp-custom-css-2e33efb5 wp-block-paragraph\" style=\"border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-left-radius:10px;border-bottom-right-radius:10px;border-top-color:#ebac80;border-top-width:1px;border-right-color:#ebac80;border-right-width:1px;border-bottom-color:#ebac80;border-bottom-width:4px;border-left-color:#ebac80;border-left-width:1px;margin-top:0;margin-bottom:0;margin-left:var(--wp--preset--spacing--20);padding-top:var(--wp--preset--spacing--20);padding-right:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20);padding-left:var(--wp--preset--spacing--20)\">\u21a9\ufe0f<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What happens if I return the rental car late?<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-group faq-answer has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"wp-block-paragraph\">Most suppliers allow a 59-minute grace period after your contracted return time. However, once you exceed the 60-minute mark, a portion of the daily rate or an additional day&#8217;s charge typically applies. Note that if you are charged for an extra day, local taxes, airport fees, and daily insurance coverage (CDW\/TP) will also be billed for that extra day.<\/p>\n\n\n\n<p class=\"has-accent-4-color has-accent-10-background-color has-text-color has-background has-link-color wp-elements-2 wp-block-paragraph\" style=\"border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-left-radius:10px;border-bottom-right-radius:10px\"><em><em><em><em>While en route, if you know you won\u2019t be able to arrive on time, call the supplier depot\/desk where you are dropping off the car. If you tell them you\u2019re late for genuine reasons such as refuelling, airport traffic, or car park navigation, they may extend your grace period as a courtesy.<\/em><\/em><\/em><\/em><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group faq-item has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group wp-block-heading is-nowrap is-layout-flex wp-container-core-group-is-layout-3a88641f wp-block-group-is-layout-flex\">\n<p class=\"has-accent-7-background-color has-background has-small-font-size wp-block-paragraph\" style=\"border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-left-radius:10px;border-bottom-right-radius:10px;border-top-color:#9ab2f3;border-top-width:1px;border-right-color:#9ab2f3;border-right-width:1px;border-bottom-color:#9ab2f3;border-bottom-width:4px;border-left-color:#9ab2f3;border-left-width:1px;margin-top:0;margin-bottom:0;margin-left:var(--wp--preset--spacing--20);padding-top:var(--wp--preset--spacing--20);padding-right:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20);padding-left:var(--wp--preset--spacing--20)\">\u26fd<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What is the fuel policy for rental cars at Split Airport?<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-group faq-answer has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"wp-block-paragraph\">A full-to-full fuel policy is usually followed by most suppliers, under which you are provided a car with a full fuel tank and must also return it full. For a same-to-same policy, you need to return the vehicle with the same amount of fuel it had at pickup.<\/p>\n\n\n\n<p class=\"has-accent-4-color has-accent-10-background-color has-text-color has-background has-link-color wp-elements-3 wp-block-paragraph\" style=\"border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-left-radius:10px;border-bottom-right-radius:10px\"><em><em><em><em>If you return the vehicle with an amount of fuel not in accordance with the agreed amount, the supplier often charges a higher-than-local price and service fee.<\/em><\/em><\/em><\/em><\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>\ud83d\udd58 Is after hours return service available for rental cars at Split Airport? Yes, returning the vehicle outside the supplier\u2019s operational hours is possible. For after-hours returns, confirm the key drop procedure with your supplier at the time of booking. An out-of-hours surcharge of approximately \u20ac32\u201350 typically applies. Return the hired vehicle to the same [&hellip;]<\/p>\n","protected":false},"featured_media":0,"template":"","class_list":["post-4201","faq","type-faq","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.croatiarentalcars.com\/croatiarentalcars-new\/wp-json\/wp\/v2\/faq\/4201","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.croatiarentalcars.com\/croatiarentalcars-new\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/www.croatiarentalcars.com\/croatiarentalcars-new\/wp-json\/wp\/v2\/types\/faq"}],"wp:attachment":[{"href":"https:\/\/www.croatiarentalcars.com\/croatiarentalcars-new\/wp-json\/wp\/v2\/media?parent=4201"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}