Travel Tips & Rental Policies

Crossing international borders without authorisation from the car rental company will breach your contract and void CDW cover as well as invalidate third-party liability. You will also be subjected to additional fees, including a potential fine for failing to declare that you drove your rental car abroad. Unauthorised cross-border driving is subject to a penalty fee of up to EUR 625.

Yes, you can extend the duration of your car rental. You are required to inform your supplier of the time of extension before your rental agreement ends. Read the supplier’s Rental Terms with us to know about the specific supplier you are looking for.

During peak travel season (June-September), waiting times at Croatia’s border crossing points range from a few minutes to over two hours, particularly on weekends, public holidays, and during peak holiday travel. Long queues are most common at border crossings with Bosnia and Herzegovina, Montenegro, and Serbia.

Here are a few tips which can help to minimise delays:

🕘 Travel early in the morning or later in the evening.

🚗 Avoid Friday afternoons, weekends, and major holiday periods when possible.

📄 Keep your passport, driving licence, rental agreement, and any required cross-border documents readily available.

📱 Check live traffic and border updates before you set off.

Yes, in many cases, but you must obtain approval from the rental company before crossing the international border. Contact the rental branch as soon as your plans change so they can confirm whether cross border travel for your destination is permitted. The rental company will also need to update your rental agreement if necessary, and arrange any required cross-border authorisation, insurance, or additional fees.

Important: Do not cross into another country until you have received confirmation from the rental company. Unauthorised international travel may invalidate your insurance and could result in penalties or breach your rental agreement.